Return & Refund Policy

We want you to be fully satisfied with your purchase at NoirGlass.

Returns:

  • You may request a return within 14 days of delivery.
  • Items must be unused and in original packaging.
  • Return shipping is the buyer’s responsibility unless the item is defective.

Refunds:

  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • We do not accept returns on items damaged due to customer misuse or installation errors.

To request a return or report a faulty item, please email us with your order number and concerns.